Job Title: Key Account Adviser
Job Type: Permanent, Contract, Temporary
Location: B76, Minworth, Warwickshire
Salary: £17500/annum Company Uniform, Pension
Company: CV-Library
Category: Customer Services
Benefits: Company Uniform, Pension
Job Description:
Pro1 Recruitment are seeking Key Account Advisers to join a busy Logistics business. The business has 25 years experience and has a large depot network. They work in partnership with some of the biggest retail names in the country.
The Role as a Key Account Adviser consists of :
* Interact with customers on the phone and by email in a professional
* Meet all customer needs and exceed expectations
* Provide accurate information to resolve all queries and complaints
* Proactively seek solutions to problems, notifying Management when concerns arise.
* Conduct basic administrative tasks such as photocopying and filing.
* Log all contacts in our customer database system accurately.
* Generate monthly, quarterly, annual reports for management.
To be suitable for this role as a Key Account Adviser you will fill the following requirements -
* Must be professional and computer literate.
* Experience working within a customer service environment preferable.
* Familiarity with multi-line phone systems.
* Confident communication skills – both written and verbal.
* Outstanding phone and email etiquette.
* Able to handle pressure and remain calm and professional.
* Able to thrive in a fast-paced, high-volume work environment.
* Team-player mentality.
* Reliability
The details for the Key Account Adviser role are -
Working 40 hours per week Monday – Friday, with alternate Saturday mornings. • 20 days holiday plus Bank Holidays • Salary £17,500.00 • Company uniform • Company pension scheme available, if applicable.
There are immediate starts available, please contact Pro1 Recruitment for more details of the Key Account Adviser role
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