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Helpline Mortgage Specialist job in HP4, Berkhamsted, Hertfordshire

Apply for Helpline Mortgage Specialist job in HP4, Berkhamsted, Hertfordshire, Hertfordshire, United Kingdom. Accounting/Financial/Insurance jobs in HP4, Berkhamsted, Hertfordshire.

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Job Title: Helpline Mortgage Specialist
Job Type: Permanent
Location: HP4, Berkhamsted, Hertfordshire
Salary: £18000 - £40000/annum Death in service life cover, 28 days
Company: CV-Library
Category: Accounting/Financial/Insurance
Benefits: Death in service life cover, 28 days

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Job Description:
CV-Library jobs

Job Title: Helpline Mortgage Specialist
Location: Berkhamsted, Herts
Target: Helpline experience ideally from a financial setting. .
Rewards: £25K Basic plus Bonuses with a Realistic OTE of £35K plus Benefits*.
Working Hours: Hours between 9am–7pm Monday to Friday and 10am–6pm at weekends. (Working 2 in 4 Weekends with weekday time off in lieu.)
Timeline: Immediate Interviews and Start Date
The New Homes Group:
The New Homes Group as part of the Skipton Building Society, has the enviable reputation of being the UK’S leading new homes specialist. Through our range of individual brands we specialise in facilitating the sales of new homes working with house builders, lenders and a nationwide network of estate agents. We offer a broad range of Mortgage Services together with Part Exchange, and Assisted Move. We work with most of the UK’s top 20 house builders.
TORC24 Helpline:
As part of the UK’s leading new homes specialist. Our experience and expertise has helped several thousand customers realise the dream of owning a home. Due to market growth and business expansion, we are now looking for an additional 2 exceptional individuals to be a part of our Mortgage Helpline team based in our modern offices in Berkhamsted.
The Mortgage Helpline is an integral part of our organisation; working to high expectations and managing the customer’s first impressions you will find no two days are the same.
As a Helpliner you are responsible for making and receiving calls to customers referred to us by our national house building clients, Your role will require you to accurately record their details as part of their mortgage application, with the intention of arranging an appointment with a specialist Mortgage Adviser.
Helpline Mortgage Specialist responsibilities:
* You will possess a proven track record in the sales and customer service industry and have the determination to meet and exceed any target set
* You will have excellent interpersonal skills, be highly motivated, a quick thinker, and be able to accurately assess financial information under pressure
* The ability to work towards your own targets in addition to contributing fully to the wider team
* A background in financial service would be advantageous but not essential.
Required Knowledge, skills and qualifications:
* Excellent inter-personal and presentation skills, with outstanding Communication and listening skills, with the ability to explain complex information in a clear and simple format.
* Experience of Financial Services would be highly advantageous.
* Highly competent Microsoft Office user, including Excel, Word and Outlook, and able to quickly adapt to new software packages and online processes.
* Permanent Full Time Role with fantastic earning potential
* Extensive training coupled with an ongoing support and development program.
* 28 days paid holiday including Bank Holidays or time off in lieu.
* Get your Birthday off each year. (Once Probation Completed)
* Unrivalled opportunities for progression, promotion and personal development in an expanding and market leading business.
* Contributory workplace pension*.
* Generous Staff referral bonus scheme*.
* Free Bluecrest Prevention plus Health Screening*.
(*T&C’S Apply)
If this role sounds of interest please forward your CV by clicking Apply Now or call Joy Allison – Talent Acquisition Consultant at The New Homes Group on (phone number removed)

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