Customer Service & Sales Assistant (Mandarin) job in Manchester

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Job Title: Customer Service & Sales Assistant (Mandarin)
Job Type: Permanent
Location: Manchester
Salary: £18000/annum
Company: CV-Library
Category: Customer Services
Benefits:

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Job Description:
CV-Library jobs

Customer Service & Sales Assistant – Mandarin Speaking

Location: Manchester City Centre – accessible by public transport
Salary: £18,000
Hours: 37.5 hours per week. Monday to Friday, between 08:00am – 20:00pm. Weekends will be required on a rota basis.

I am looking for a Mandarin speaking Customer Service & Sales Assistant to join a leading purpose build student accommodation company in the heart of Manchester City Centre. This role a 6 month Fixed Term Contact (FTC) to start with the potential of going permanent at the end of the contract.

You will provide a welcoming front of house reception, be first point of contact for enquiries and complaints delivering world class service to the customers.

Suitable candidates will need to be proficient in Mandarin and English to assist the Mandarin speaking customers. Customer service and sales experience is desirable but not essential for this role.

To give you an idea what to expect, you`ll be:
• Providing a welcoming front of house reception service.
• Providing a decisive and effective response to customer complaints and disputes.
• On hand to answer questions, solve problems and keep the property running smoothly.
• Translating between Mandaring and English to assist our Mandarin speaking customers.

What we look for in you:
• Passionate about delivering excellent customer service.
• Fluent in Mandarin and English.
• You`ll be friendly and approachable, happy to assist customers wherever you can.
• Experience in customer service and sales is desirable but not essential.

What's in it for you:
• Take time to relax with 25 days` holiday plus bank holidays.
• An annual bonus to reward you for all your hard work.
• Enjoy amazing discounts at certain restaurants, retailers and entertainment venues.
• And most importantly, you`ll be working within a fun, passionate and vibrant team.

This is an opportunity to work with a great company.
If you are interested please apply and upload your most up to date CV

apply now

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