Customer Advisor Advanced job in Warrington, Cheshire

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Job Title: Customer Advisor Advanced
Job Type: Contract
Location: Warrington, Cheshire
Salary: £10.94/hour Free Parking
Company: CV-Library
Category: Customer Services
Benefits: Free Parking

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Job Description:
CV-Library jobs

We are currently recruiting for a team of Customer Advisor's for our Great Sankey based client. The role is temporary for initially 6 months working 37 hours per week.

Dealing with telephone and back office queries relating to connections, meters and mains laying.

Job Accountabilities will include but not be limited to:
* Interrogation of customer requirements establishing flow rates, size of connection and meter requirement
* Providing customers with budgeting costs
* Creating CAD drawings for customers' requirements
* Creating quotations for customers and generating work orders to contractors
* Dealing with written & verbal complaints
* Handling payments from customers and raising sales orders/invoices
* Co-ordination of council plots / address information with customers and Asset Data Team
* Providing support and advice to other roles within our client's Customer Operations
function
* Adherence to all business KPI's
* Resolution of billing exceptions

An excellent working knowledge of MS Applications is essential for this role as is the ability to work as part of a team and communicate effectively with internal and external customers. Candidates are also required to have excellent attention to detail.

To avoid missing out on this excellent opportunity please email a copy of your CV across today

Should your application be successful, and you are offered the role, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any assignment offer with our client will be subject to a satisfactory checking report from Disclosure Barring Service and a Credit Check

This vacancy is being advertised by Rullion Ltd acting as an employment business.NMorris2020

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants

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