Call Centre Agent (Relocation to Portugal) job in Manchester, Greater Manchester

Apply for Call Centre Agent (Relocation to Portugal) job in Manchester, Greater Manchester, Greater Manchester, United Kingdom. Customer Services jobs in Manchester, Greater Manchester.

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Job Title: Call Centre Agent (Relocation to Portugal)
Job Type: Permanent
Location: Manchester, Greater Manchester
Salary: £700 - £850/month Competitive plus free accommodation
Company: CV-Library
Category: Customer Services
Benefits: Competitive plus free accommodation

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Job Description:
CV-Library jobs

Are you ready to take on your next challenge in the amazing city of Lisbon? We are looking for native level English speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon. If you like the sun and the sea then this coastal city has lots to offer you!

As a Customer Service Advisor you will represent a very well-known but recently launched subscription video on-demand streaming service. You will assist viewers through phone and/or chat about their account and will discuss and solve any billing issues. Besides this you will talk to them through basic site and application navigations and will troubleshoot any system configurations and network settings. First time resolution is important in this job. The opening hours of this project is 24x7 so candidates need to be available for rotational rota, including night shifts.

The successful candidate should have:

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Excellent communication skills in English (both spoken and written)

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Highly motivated, driven and adaptable

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Customer service experience

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Available to do night shifts on a rotational basis

The interview process for this role is done remotely via phone, skype and online tests, so no need to come to Lisbon until you are successful! The basic salary for this role is Euro 850 gross p/m PLUS free accomodation (which will be a room in a shared flat). Furthermore, there is a fantastic relocation package available for the successful candidate, which includes: flight reimbursement, airport pickup and your accommodation is provided during your employment. Besides this the company has lots to offer their employees from internal training and career progression opportunities to external activities and events

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