2nd / 3rd Lin Support engineer job in Hasbury, Dudley

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Job Title: 2nd / 3rd Lin Support engineer
Job Type: Permanent
Location: Hasbury, Dudley
Salary: £25000 - £30000/annum
Company: CV-Library
Category: IT
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Job Description:
CV-Library jobs

2nd / 3rd Line Support Engineer

Job title: 2nd/ 3rdLine support Engineer

Job Type: Permanent

Location: South West Birmingham (Halesowen)

Salary £25,000 - £30,000 per annum

My Client seeks a 2nd / 3rd Line Support Engineer to join their service desk and lead role. Mainly office based, the ideal candidate will enjoy being able to balance team leadership with hands-on guidance, providing a diverse range of technical support to both colleagues and clients.

2nd/ 3rd Line Support Engineer Responsibilities:

* Act as an escalation point for 1st Line team resolving both hardware and software issues.

* Support on various projects including system upgrades.

* Supporting the development of the technical team ensuring a happy, professional and efficient working environment.

* Work with clients both remotely and offer on-site support to various infrastructure, application and hardware issues.

* Carrying out the configuration, installation, monitoring, maintenance and testing of computer systems and networks, from the ground up to completion.

2nd / 3rd Line Support engineers’ skills and experiences required:

* Three years’ IT Support experience.

* Good leadership skills

* Windows 7 and 10 support.

* Microsoft servers 2003 – 2016.

* Microsoft platforms, office 365, active directory and exchange.

* Exposure to networks, firewalls, switches and routers.

* Antivirus concepts

If you interested in the 2nd / 3rd Line Support engineer position click to apply.

Or contact Alex at Mainstay Recruitment

apply now

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