Job Title: 2nd / 3rd Lin Support engineer
Job Type: Permanent
Location: Hasbury, Dudley
Salary: £25000 - £30000/annum
Company: CV-Library
Category: IT
Benefits:
Job Description:
2nd / 3rd Line Support Engineer
Job title: 2nd/ 3rdLine support Engineer
Job Type: Permanent
Location: South West Birmingham (Halesowen)
Salary £25,000 - £30,000 per annum
My Client seeks a 2nd / 3rd Line Support Engineer to join their service desk and lead role. Mainly office based, the ideal candidate will enjoy being able to balance team leadership with hands-on guidance, providing a diverse range of technical support to both colleagues and clients.
2nd/ 3rd Line Support Engineer Responsibilities:
* Act as an escalation point for 1st Line team resolving both hardware and software issues.
* Support on various projects including system upgrades.
* Supporting the development of the technical team ensuring a happy, professional and efficient working environment.
* Work with clients both remotely and offer on-site support to various infrastructure, application and hardware issues.
* Carrying out the configuration, installation, monitoring, maintenance and testing of computer systems and networks, from the ground up to completion.
2nd / 3rd Line Support engineers’ skills and experiences required:
* Three years’ IT Support experience.
* Good leadership skills
* Windows 7 and 10 support.
* Microsoft servers 2003 – 2016.
* Microsoft platforms, office 365, active directory and exchange.
* Exposure to networks, firewalls, switches and routers.
* Antivirus concepts
If you interested in the 2nd / 3rd Line Support engineer position click to apply.
Or contact Alex at Mainstay Recruitment
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