1st / 2nd Line IT Support Technician job in Basildon, Essex

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Job Title: 1st / 2nd Line IT Support Technician
Job Type: Permanent
Location: Basildon, Essex
Salary: £22000 - £27000/annum Ongoing training, bonuses, career
Company: CV-Library
Category: IT
Benefits: Ongoing training, bonuses, career

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Job Description:
CV-Library jobs

My client needs an additional 1st / 2nd Line IT Support Technician to join their highly motivated, client focused IT support team.

As an experienced IT support engineer, you will be used to providing comprehensive IT support via, live chat, phone, remote access and email on Microsoft applications, operating systems, networks, switches, routers, cloud systems, anti virus, anti malware, back ups and security.

You will be a key member of the team providing technical support to a growing number of businesses throughout the South East.

In this role you will enjoy, ongoing training, career progression, a quality working environment,bonuses, regular perks, overtime if you want it, free parking, pension and 28 days holiday including bank holidays.

My client focuses on providing the best possible technical support and the highest level of customer service at all times and not the amount of ticket numbers handled. This is not a call centre.

The role is a Monday to Friday 08:30 to 17:30 role with some out of hours support available for those that want overtime. You will be managed by a team of Senior Managers / Directors who are technically hands on and who understand the issues that the team faces each day. They are keen to advance the support teams technical knowledge constantly so that they can advise their client base effectively and give the highest level of technical service possible.

If you are hoping to work for an established and advancing company, enjoy a progressive career, a competitive basic salary and comprehensive benefits package this could be the role for you

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