Telephone Operative job in Forfar

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Job Title: Telephone Operative
Job Type: Temporary
Location: Forfar
Salary: £9.75/hour
Company: CV-Library
Category: Customer Services
Benefits:

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Job Description: Title: Telephone Customer Service Operator
Location: Forfar
Hours: Monday to Friday, 08:45- 17:00
Duration: End of February with possibility of extension
Salary: £9.75 per hour

Our client, a large Public Sector Organisation in Angus, is looking to recruit a Telephone Customer Service Operators to take on a temporary assignment. This is a 2 week assignment with possibility to be extended further. The ideal candidate will be expected to work in a faced paced environment taking phone calls, giving advice and guidance, taking payments for services whilst providing excellent customer service.

Duties include:
Answering all incoming telephone calls and dealing with by either responding to query or appropriate transfer
Giving advice and assistance to customers at point of contact
Logging customer enquiries and allocating these to appropriate department
Processing payments over the phone
In order to apply for this position you will have:
Excellent telephone manner
Excellent customer care skills
Experience in taking payments over the phone
Very good IT skills
Good typing speed
Ability to work in a busy office environment
Good numeracy skills
Ability to work alone and as part of a team
If you hold the required skills and experience please apply below or call us on (phone number removed) for an informal chat about this role

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