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Technical Customer Support job in Sheffield, South Yorkshire

apply for Technical Customer Support

Apply for Technical Customer Support job in Sheffield, South Yorkshire, South Yorkshire, United Kingdom. Customer Services jobs in Sheffield, South Yorkshire.

CV-Library jobs

Job Title: Technical Customer Support
Job Type: Permanent
Location: Sheffield, South Yorkshire
Salary: £18000 - £20000/annum
Company: CV-Library
Category: Customer Services

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Job Description: Elevation Recruitment Group Business Support are exclusively recruiting for a market leading organisation in Sheffield, who are looking to appoint an enthusiastic Technical Customer Support Representative.

My client has a fast paced, innovative, entrepreneurial and rewarding working environment. The successful candidate should have a passion for delivering excellent customer service, as well as a positive can-do attitude, great organisational skills and display attention to detail. Our products are based heavily on emerging technologies and, as such, advanced digital skills are essential.

Based in the Sheffield office the successful candidate will join a small but dedicated team. You will support our entire product solution, which includes our proprietary software and digital ecosystem.

Key Responsibilities:

* Respond to all customer support requests in a professional and courteous manner.
* Troubleshoot and resolve all technical enquiries through to resolution.
* Build sustainable relationships and trust with customer accounts through open and
interactive communication.
* Provide accurate, valid and complete information utilising available resources.
* Maintain open communication channels

Essential Skills:

* Demonstrate outstanding customer success skills
* Positive attitude and creative approach
* People Minded - Must show dignity and respect to all people
* Teamwork - Must build trusting relationships

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Administrators to Senior Office Managers throughout Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you

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