Scheduler (12 month contract) job in Barnsley, South Yorkshire

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Job Title: Scheduler (12 month contract)
Job Type: Contract
Location: Barnsley, South Yorkshire
Salary: £18000 - £23000/annum
Company: CV-Library
Category: Other
Benefits:

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Job Description: THE COMPANY:

Brewster Partners are recruiting for a fantastic business in Barnsley for a Scheduler on a 12month fixed term contract. You will deliver efficient and effective work scheduling which provides excellent Customer Service and optimal execution of both planned and reactive work for both internal and external customers. The effective scheduling of all company field resources to deliver the completion of all jobs within priority times, maximising the productivity of all field teams

THE JOB:

Coordinate the initial response on incidents and continue to manage reactive work to meet priorities and manage customer expectations.
Ensure no unnecessary visits through effective questioning and utilisation of work management systems.
Issuing, scheduling, re-issuing and re-scheduling planned work
Issuing, scheduling, re-issuing and re-scheduling follow-on jobs
Advising the contractor when the work is to be done
Taking update phone calls and emails from contractors
The role is separated into three profiles and the successful person will spend time doing each of the "role" on a rotating basis. Therefore, offering variety and skill sharing;
Taking customer calls
Scheduling
Administration

THE PERSON:

Previous scheduling experience is essential - ideally in a contact centre
Strong IT skills, working knowledge of Microsoft Word, Excel and Outlook
Ability to prioritise work and work to deadlines
Ability to develop good working relationships with both internal and external customers
Proven customer service experience
Ability to work well under pressure
Attentive to detail
Excellent telephone manner

THE BENEFITS:

The working times are 8am-4pm and 9am-5pm, alternating on a weekly basis.
Free parking
12 month fixed term contract

Brewster Partners Office Support & Technical Recruitment is a division of the Brewster Partners Recruitment Group focusing on the recruitment of talent in administration, business support, HR, sales, marketing and purchasing in South Yorkshire, West Yorkshire, East Yorkshire, North Yorkshire, Lincolnshire, Nottinghamshire and the Midlands. If you are interested in discussing this job in more detail or any other aspect of office support and technical recruitment we would really like to hear from you. Please visit our website at for more information

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