PPM Managing Engineer job in East of England

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Job Title: PPM Managing Engineer
Job Type: Permanent
Location: East of England
Salary: £46000 - £48000/annum
Company: CV-Library
Category: Engineering

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Job Description: PPM Managing Engineer

Field Based

45 hours

A bit about us:

Arcus is driven by over 4,000 people. We bring together the unique skills, knowledge and experience that our clients really value. Our behaviours are aligned to encourage our people to share ways of doing something better, saving time, effort or money. It is not just what we do that makes us standout, it is how we do it that makes us truly different, that, coupled with our core values - Do it SIMPLY, Do it WELL, Do it WITH PASSION which underpin everything we do.

Your new role:

To be responsible for a team of engineers to ensure that planned and reactive maintenance tasks are completed to the required Service Level. To provide first line response to all planned maintenance tasks and emergencies during normal working hours and out of hours when on call. Responsible for call out rota and ensure adequate and safe cover at all times.

What you'll be responsible for:

Supervise the team being their daily point of contact, providing management support, guidance, training and development to colleagues to achieve a consistent and high level of customer service
Providing technical support and training to engineering and cabinet cleaning staff.
Managing the PPM schedule and attendance pattern ensuring optimum staff coverage at all times.
Controlling labour utilisation on a day to day basis including management of an "on-call" rota.
Monitoring client own systems when required.
Undertake relevant HR processes including, completion of return to work forms; handling and reporting disciplinary incidents, undertaking of regular performance reviews and managing performance on a daily basis, scheduling holiday and absence cover, investigate, record and escalate any accidents or nears misses as directed by Health & Safety Policy
Ensuring that staff update service records and timekeeping information in an accurate and timely way
To provide technical support as required, e.g. advice regarding major operational issues and provide assistance for major incidents
Assist the team in delivering high quality PPM work. Ability to deal with challenging situations on sites and during installations
To work proactively to manage task volumes in conjunction with the Planning and Dispatch team ensuring that staff update reporting systems in an accurate and timely way
Deal with and make safe all Health & Safety related issues in own area and that of engineers and report and escalate as necessary, including PPE
To coordinate scheduled planned preventive maintenance tasks
Providing full support to the Compliance Manager, via the Field Manager
Be available when on call to ensure effective response & resolution to satisfy customer needs
You are what the client sees first; make it a good impression (ensure you comply with dress code and maintain your vehicle in good condition)
Coordinate activities and scheduling to ensure teams work efficiently and productively towards achieving all targets (productivity, asset uptime & first-time fix)
Responsible for effective colleague utilisation by the arrangement of weekly shift patterns/overtime requirements
Ensure effective communication between shifts
To notify the P&D team of procedural task condition on cessation of works & ensure jobs are correctly closed on completion
Effective budgetary management of parts and material usage, reporting overspend and variances to budget
To attend training courses as and when necessary to ensure personal development and technical knowledge keeps pace with technical and business developments
Timely completion of required corporate administration including, return to work interviews, accident reports, timesheets and private mileage logging
Able to effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary
Achievement of service level agreements and key performance indicators through delivery of all engineering processes in a safe working environment
Driving performance improvements in customer service, operational services and productivity, asset uptime and first-time fixTo be successful in this role you will have:


City & Guilds 2079
Full driving licence
Ideally 17th Edition
Gas Safe certified (desirable)
CSCS card
CO2 qualification
Recognised Apprenticeship in engineering services maintenanceExperience

Proven track record of the management of people
Significant experience ideally gained in the retail environment
Delivering PPM schedules within agreed timeframes and to budgetKnowledge

Possesses the relevant technical skills and knowledge required. These may include some or all of the following elements: alarms systems, air conditioning and building controls, food factory equipment, general equipment, electrical, fabric repairs.
Carbon and energy awarenessSkills Competence

Excellent communication skills, ability to influence and use diplomacy with clients and colleagues
5 years post qualification experience in the industry at the grade of engineer
Ability to supervise engineers in a pressurised environment dealing with store teams and members of the public
To ensure effective communication of all critical corporate and operational engineering issues within the zone
Ability to provide technical support achieving efficient solutions to problematic issues - where necessary supporting the major incident process
Committed to delivering exceptional customer service
Actively contributes to the team's targets either individually or by supporting others
Capable of prioritising a complex and demanding workload
Proficient IT skills
Appreciation of engineering skills and the ability to provide visual inspections
Flexibility and willingness to learnOther Factors:

The post holder must be able to work flexibly, as determined by business requirements, including weekend working on a rota basis or otherIn addition to a competitive salary Arcus employee can enjoy 25 days annual leave + bank holidays, a generous contributory pension scheme of matched contributions up to 6%, gym discounts and life assurance. At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation

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