Experience Ambassador/ Receptionist job in RG12, Great Hollands, Bracknell Forest

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Apply for Experience Ambassador/ Receptionist job in RG12, Great Hollands, Bracknell Forest, Berkshire, United Kingdom. Property Services jobs in RG12, Great Hollands, Bracknell Forest.

CV-Library jobs

Job Title: Experience Ambassador/ Receptionist
Job Type: Permanent
Location: RG12, Great Hollands, Bracknell Forest
Salary: £18000 - £20000/annum
Company: CV-Library
Category: Property Services

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Job Description: Experience Ambassador/ Receptionist

Location: Bracknell

Role Summary:

* Responsible for local end user relationships and customer engagement

* The custodian of the Dell guest services and reception activities

* Constant pulse on the end user experience, acting on customer feedback and tracking and monitoring any experience related suggestions

* Deputy to the Experience Assistant and able to support all aspects of site facilities management operations, ensuring that all FM services are delivered in a confident and efficient manner

* Proactively review open and planned work orders to ensure that assignments are completed within SLA, responsible for providing the day to day scheduling of FM services in accordance with the Maximo CMMS

* Comply with HSE requirements as outlined within the SLA and as instructed as CBRE & Dell policy

* Nominated coordinator e.g. Fire Marshall as required for emergency control activities

* Report all accidents, occupational illnesses and emergencies according to process

* Ensure all partners and contractors, under sphere of control, operate within appropriate HSE processes and Dell HSE standards

* Maintain monthly performance measurement information for line management in support of contract performance requirements

* Responsible for the image and visual standards of the site reception

* Proactively control and develop the coordination, planning and organisation of the Front of House Services

* Other duties may include -Admin/Finance Support, EHS Training, Work Order Management, Room/Event Set-Up, Mail Room, Furniture Management and Invoice processing

* Ownership and accountability of visitor waiting area

* Answer telephone calls in a clear and professional manner

* Assist with the Booking of conference and meeting rooms

* Co-ordinate and book courier services

* Ensure full cover to reception 08:30hrs -17:30hrs

Experience Required:

* Facilities management experience preferred

* Practical experience in working within a reception environment

* Knowledge and awareness of the facilities management industry

* Self-motivated and resourceful with good administrative skills

* Ability to communicate at all levels (verbal & written)

* The successful candidate will be able to exercise an attention to detail which will be paramount to delivering the required job performance levels

* Self-motivated, reliable & flexible team player with ability to work on own initiative

* Calm manner, able to work under pressure and with changing demands and priorities

Please note: The job title shown above may be different to local job titles used in our business and issued on any contract of employment

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