Client Relationship Manager job in Enfield, London

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CV-Library jobs

Job Title: Client Relationship Manager
Job Type: Permanent
Location: Enfield, London
Salary: £25000 - £28000/annum
Company: CV-Library
Category: Sales

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Job Description: Our client, a global leader in their specialist industry with offices all over the world, are currently searching for a confident, driven and ambitious Client Relationship Manager to join the team.

The purpose of this role is to develop and build relationships with new clients and retain the custom of existing clients through outstanding account management and communication skills. You will be allocated a portfolio of clients, the accounts of which will be under your ownership. You will be dedicated to maintaining the day-to-day relationship of these accounts and, in conjunction with the outbound sales team, grow the potential revenue from your customers.

As well as the above, you will be:

Actively carrying out calls with clients to keep in touch and attend meetings to ensure you are providing an outstanding level of service.
Working closely with your teammates to ensure that all customer engagement is coordinated appropriately.
Cross-selling and up-selling new and additional services.
Acting as the main point of contact for your allocated accounts.
Processing orders with the in-house CRM system.
Accurately maintaining all details on the CRM database.
Dealing with all complaints and ensuring that an effective resolution is found.
Learning about the company's specialist products in order to sell them effectively.The successful candidate will be measured against targets focusing on customer retention, business growth, and level of customer service. You will also:

Have a proven track record of outstanding account management/sales/customer services experience
Be target-driven with a drive to build relationships with clients and developing business
Have the willingness to go above and beyond for customers
Have excellent communication and interpersonal skills
Be IT literate with the ability to pick up new systemsIf you are looking for the next step in your career and believe your profile would be a good fit for this role, do not hesitate and APPLY NOW!!

Sian Moseley

(phone number removed)

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

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