Client Account Manager (Major Accounts) job in Alton, Hampshire

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Apply for Client Account Manager (Major Accounts) job in Alton, Hampshire, Hampshire, United Kingdom. Customer Services jobs in Alton, Hampshire.

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Job Title: Client Account Manager (Major Accounts)
Job Type: Permanent
Location: Alton, Hampshire
Salary:
Company: CV-Library
Category: Customer Services
Benefits:

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Job Description: Client Account Manager
Salary: £competitive + Car/Car Allowance + Bonus
Location: Alton, Hampshire

If you have first class client engagement skills with the ability to develop long term client relationships then we are keen to hear from you. My client is undergoing an exciting period of growth and this position offers tremendous opportunity for career progression.

Applicants must have experience of managing multiple client accounts in an outsourced/managed service environment.

Responsibilities will include:

* Managing external client relationships to ensure a high-level of customer satisfaction

* Responsible for the growth of the account

* Act as a point of escalation for client issues/calls

* Undertake regular client visits

* Positive client engagement

* Staff Training and development

* Ensure that service delivery on the account reaches the highest standards

* Review and report on Account Performance

* Development of strategy that will positively influence the performance of the account

Applicants should have:

* Prior experience managing client relationships

* Applicants must have experience of managing client accounts in an outsourced/managed service environment.

* Experience of developing and growing client accounts

* A high level of customer focus

* Passionate about delivering service excellence

* The ability to develop strong client relationships

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