Care Co-ordinator job in Sheffield

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Job Title: Care Co-ordinator
Job Type: Permanent
Location: Sheffield
Salary: £19500 - £22000/annum
Company: CV-Library
Category: Social Care
Benefits:

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Job Description: An exciting opportunity has arisen for the position of full-time Client Care Co-ordinator in a professional, well-established, Company to be based at our Sheffield North Office.

The successful candidate will play a vital role in effectively co-ordinating important services for our clients. The Client Care Co-ordinator will be responsible for effective management of CAREGiver resources and reviewing/adapting to the changing needs of our clients, whilst maintaining an exceptional overall client and CAREGiver experience. This is a fantastic career development opportunity with structured progression within the Company and offers a competitive salary and benefits package.

Key Elements:

·Be responsive to schedule changes and liaise with relevant clients, staff and team members.
·To organise, supervise and maintain staffing schedules and billing using company database software and CAREGiver IQ timekeeping system.
·Successfully match the nature, skills and experience of CAREGivers to possible clients.
·Build excellent relationships to fully support clients and CAREGivers, maintaining confidentiality at all times.
·Have a keenness to progress and develop into the role of Deputy Care Manager - as this position is seen as a succession to the Care Manager role.
The successful applicant will:

·Be passionate about providing the highest quality of service to our Clients with a can do', pro-active attitude.
·Have the ability to successfully match the nature, skills and experience of CAREGivers to clients.
·Possess excellent communication, planning and organisational skills
·Have the ability to keep calm under pressure and prioritise effectively.
·Have relevant experience to undertake quality assurance, Service Reviews, CAREGiver spot checks and New Client Consultations.
·Provide customer service and CAREGiver support at the highest level.
·Be flexible and positive in their approach to work with the ability to cope with change in a fast-paced environment
·Provide an on-call service on a rota basis.

Essentials:

·Enhanced DBS.
·Must have full driving licence.
·Have experience in the Care Sector and be keen to progress.
·Good understanding of Microsoft Office packages and IT systems.
·Be able to create and maintain administrative systems.
·Ability to effectively supervise a dispersed workforce.
·Be confident in establishing and maintaining excellent working relationships with clients and CAREGivers.

ØWorking hours - 8:30am - 5:00pm - Monday to Friday
ØParking (street parking)
Ø23 days per year holiday entitlement + stats + 1 day leave in the month of your Birthday
ØWestfield Health Cover
ØBonus Scheme
ØAccredited Training & Development Opportunities

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