Call Centre Advisor Weekends job in B23, Gravelly Hill, City and Borough of Birmingham

apply for Call Centre Advisor Weekends

Apply for Call Centre Advisor Weekends job in B23, Gravelly Hill, City and Borough of Birmingham, West Midlands (County), United Kingdom. Customer Services jobs in B23, Gravelly Hill, City and Borough of Birmingham.

CV-Library jobs


Job Title: Call Centre Advisor Weekends
Job Type: Permanent
Location: B23, Gravelly Hill, City and Borough of Birmingham
Salary: £8.21/hour
Company: CV-Library
Category: Customer Services
Benefits:

Upload your CV


Job Description: We are recruiting a Call Centre Agent to join our client based in Erdington, Saturdays and Sundays only 6am to 6pm (2 x 12 hour shift)

The Role

* Logging calls/jobs received by telephone and email on to the helpdesk database utilising helpdesk software

* Answering phones and directing calls and responding to enquiries

* Following standard help desk procedures at all times

* Logging all help desk interactions

* Administering the help desk software

* Redirecting problems to correct resource

* Identifying and escalating situations requiring urgent attention

* Informing management of recurring problems

* Staying current with system information, changes and updates

The Hours

Saturday and Sunday 6am – 6pm ( 2 x 12 hour shifts)

The Salary

£8.21 per hour (Rising to £8.72 in April)

This is a great opportunity to join a leading company and be part of a fantastic team. If you have a good telephone manner and a high level of customer service, then we want to hear from you!

Job Types: Part-time, Permanent

Salary: £8.21 per hour

apply now

Post a Comment

0 Comments